Home » About Us » Job Vacancies » Customer and Sales Support Apprentice

Customer and Sales Support Apprentice

This role is very varied and includes interacting with clients in supporting both sales and customer service. You will deal from a range of tasks ranging from general administration tasks to supporting Free Rein's various clients.

You will work towards gaining a Level 2 Diploma in Business Administration.

Your main tasks will be:

  • Deal directly with customers either by telephone, electronically or face to face
  • Answer incoming calls to the office
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • General administration (including invoicing, filing, sorting post)
  • Provide support to users of the Free Rein CMS (Content Management System)
  • Maintain the CRM (Customer Relationship Management) system, keeping up to date with new client information
  • Provide day-to-day support for Business Events Finder users via phone and email
  • Moderate new events which are created by users (checking for spelling, grammar and suitability)

 

Click here to find out more or to apply.

The closing date for applications is Friday 25th October 2019.